DATE:
AUTHOR:
Product Communications & Training
Licensing

August 31, 2023 Release

DATE:
AUTHOR: Product Communications & Training

Here's a summary of our upcoming August 31, 2023 release. Full release notes are available and include screenshots and Help Center articles when applicable. Please contact your Customer Success Manager with any questions.

Licensing


Feature: Recategorize prior email campaign case notes

Description: Last week we introduced a new case note type: "Email Campaign". We will now re-categorize previous email campaigns that were saved as a "Case Update" to the new case note type.

Availability: All agencies

Configurability: Not configurable

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